Role Overview

The Administrative Manager is responsible for overseeing daily office operations to ensure a well-organized, efficient, and productive work environment. This role requires strong organizational, problem-solving, and interpersonal skills, with a focus on supporting both staff and executive leadership in achieving company goals. The Admin Manager will supervise administrative staff, manage office resources, coordinate facilities maintenance, and implement policies that promote a positive, safe, and efficient workplace.

Key Responsibilities

1. Office Operations & Facilities Management
   • Oversee the day-to-day operations of the office to ensure smooth functioning.
   • Manage facilities, including office space allocation, cleaning services, maintenance, and security.
   • Coordinate with vendors for office supplies, equipment maintenance, and other services.
   • Oversee procurement and inventory management of office supplies and equipment.
2. Team Leadership & Supervision
   • Supervise administrative staff, including receptionists, office assistants, and any additional support roles.
   • Provide guidance, training, and support to the administrative team to enhance their performance.
   • Ensure timely and accurate completion of administrative tasks and uphold service standards.
3. Policy Development & Implementation
   • Develop, implement, and enforce office policies to improve efficiency and workflow.
   • Collaborate with HR and senior leadership to ensure policies align with organizational objectives.
   • Oversee adherence to health, safety, and security policies and practices within the office environment.
4. Budgeting & Financial Management
   • Prepare and manage the administrative department's budget.
   • Monitor expenses, track costs, and optimize administrative processes to control spending.
   • Handle purchase orders, vendor contracts, and invoices to ensure timely payments.
5. Event Coordination & Logistics
   • Plan and organize company events, meetings, and conferences, coordinating with necessary vendors and venues.
   • Oversee travel arrangements and accommodations for employees as required.
   • Support employee onboarding by preparing workspace, access, and administrative resources.
6. Office Technology & Communication
   • Manage office technology, including phones, printers, and other equipment, ensuring minimal downtime.
   • Coordinate with IT to address technology issues and oversee office software and hardware upgrades.
   • Facilitate internal communication channels, such as newsletters, announcements, and policy updates.

Qualifications

• Education: Bachelor’s degree in Business Administration, Management, or a related field.
• Experience: Minimum 5 years of experience in office management, administrative support, or a similar role, with at least 2 years in a supervisory or management position.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent organizational, time management, and multitasking skills.
  • Proficiency in office software (MS Office Suite, office management systems).
  • Familiarity with budgeting, financial reporting, and vendor management.
  • Strong communication and interpersonal skills.
  • Problem-solving mindset and the ability to work in a fast-paced environment.

Preferred Qualifications:

• Experience in facility management or event planning.
• Knowledge of health, safety, and security regulations.
• Experience working in a large or multi-location organization.